Find answers to common questions about importing, exporting, customs clearing, and freight forwarding in South Africa. If your question isn't covered here, contact us directly.
Customs Clearing Questions
What is customs clearing?
Customs clearing (also called customs clearance) is the process of getting goods through customs authorities so they can enter or leave a country. It involves submitting documentation, paying applicable customs duties and VAT, and ensuring the shipment complies with South African trade regulations. Read our complete guide to customs clearing.
What is the difference between a clearing agent and a freight forwarder?
A clearing agent handles customs documentation and compliance — getting goods through SARS (South African Revenue Service). A freight forwarder arranges the physical transportation of goods via air, sea, or road. V & S Freight does both, providing a complete service from port to door. Read the full comparison.
How long does customs clearance take in Durban?
With correct documentation, standard clearance takes 1-3 business days. Our EDI submissions and established relationships at the Port of Durban often reduce this to 24 hours. Full details on clearance times.
What documents do I need for customs clearance?
Essential documents include: commercial invoice, packing list, bill of lading or airway bill, import/export permit (where required), certificate of origin, and SARS customs declaration. Download our complete checklist.
How is customs duty calculated?
Customs duty is calculated based on the HS code classification of your goods, the customs value (usually CIF value), and the applicable duty rate from the SA tariff schedule. V & S Freight handles all duty calculations accurately. Understand customs duty or use our customs duty calculator guide.
What is a CBCU stop?
A CBCU (Customs Border Control Unit) stop occurs when SARS selects your container for physical inspection. This can add 2-5 days to clearance. Our team monitors CBCU statuses and responds immediately when your cargo is flagged. Full CBCU explanation.
Import & Export Questions
How do I import goods into South Africa?
Step 1: Register with SARS as an importer. Step 2: Identify HS codes for your products. Step 3: Arrange freight (we help with this). Step 4: Submit customs documentation. Step 5: Pay duty and VAT. Step 6: Collect or receive delivery. Read our complete import guide.
How do I export from South Africa?
Exporting requires SARS registration, correct documentation, compliance with the destination country's import regulations, and coordinated freight. Our export services handle all of this. Full export guide.
Do I need an import permit?
Some goods require import permits from the International Trade Administration Commission (ITAC) before they can enter South Africa. This includes certain foods, chemicals, textiles, and second-hand goods. Check if you need a permit.
How much does it cost to import from China to South Africa?
Costs depend on cargo volume, weight, mode of transport, and product type. A 20ft container from China typically costs R25,000-R45,000 for sea freight, plus customs duty (0-45% depending on goods), and 15% VAT. Full China import guide.
Can I import a car into South Africa?
Yes, but the process involves specific regulations, duty of 25% the customs value, and compliance with NRCS standards. We handle car shipping including RoRo and containerised options. Complete car import guide.
Freight & Shipping Questions
What is the difference between LCL and FCL?
LCL (Less than Container Load) shares container space with other shippers — ideal for smaller shipments. FCL (Full Container Load) gives you an entire container. FCL is more cost-effective for larger volumes. Detailed LCL vs FCL guide.
Should I choose air freight or sea freight?
Choose air freight for urgent, high-value, or lightweight shipments. Choose sea freight for large, heavy, or cost-sensitive cargo. Air freight costs 4-6x more but arrives in days instead of weeks. Full comparison guide.
What are Incoterms?
Incoterms are international trade terms that define who is responsible for shipping costs, risk, and insurance at each stage of a shipment. Common terms include FOB, CIF, EXW, and DDP. Complete Incoterms guide.
What is breakbulk cargo?
Breakbulk cargo refers to goods that are loaded individually rather than in containers — such as steel beams, heavy machinery, or oversized equipment. V & S Freight handles breakbulk through Durban's port terminals.
What is a bonded warehouse?
A bonded warehouse stores imported goods under customs supervision before duties are paid. This allows importers to delay duty payments or re-export goods without paying local duty. We offer bonded cargo services.
Pricing Questions
How much do clearing agents charge?
Clearing agent fees in South Africa typically range from R1,500 to R5,000 per shipment for standard commercial goods, depending on complexity. V & S Freight provides transparent, all-inclusive quotes. Get your quote.
Are there hidden costs in freight forwarding?
Not with V & S Freight. We break down every cost element: freight charges, customs duty, VAT, port charges, transport fees, and our service fee. Read about freight costs.
How do I get a quote from V & S Freight?
Call us on 076 982 0036, email vsfreight@telkomsa.net, or submit a quote request online. We respond within 2-4 business hours.
Cross-Border Questions
Do you ship to other African countries?
Yes. We provide cross-border freight to Mozambique, Zimbabwe, Botswana, Zambia, Malawi, eSwatini, Lesotho, and DRC.
What documents do I need for cross-border freight?
Requirements vary by country but generally include: commercial invoice, packing list, SAD 500 export document, transit bond, carrier's note, vehicle registration documents. Full documentation guide.
Still Have Questions?
Contact us directly or request a free quote.
Cell: 076 982 0036